Privacy Policy

This Privacy Policy describes how QNS Al-Khayr collects, uses, and protects your personal information when you visit our website https://qnsalkhayr.org or interact with our services.

By accessing or using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.

QNS Al-Khayr is a UK-based Islamic charity committed to protecting donor privacy and handling personal data in accordance with UK data protection laws.

1. Information We Collect

   When you interact with our website or services, we may collect the following personal information:

   1. Name
   2. Email address
   3. Mobile or telephone number
   4. Billing or postal address
   5. Donation and payment information
   6. Information submitted through contact forms

   Payment details are processed securely through trusted third-party payment providers and are not stored directly on our servers.

2. How We Use Your Information

   We may use your information to:

   1. Process donations and issue receipts
   2. Administer Gift Aid claims (UK donors)
   3. Respond to enquiries or support requests
   4. Maintain financial and administrative records
   5. Improve our website and services
   6. Prevent fraud, abuse, or misuse of our systems
   7. Comply with legal and regulatory obligations

3. How We Share Your Information

   We do not sell or rent personal information to third parties.

   Your information may be shared with trusted service providers who help us operate our services such as:

   1. Payment processors (Stripe, PayPal, GoCardless)
   2. Website hosting providers
   3. Analytics services
   4. Security and fraud prevention services

   These providers are required to use your information only for the services they provide and must protect your data appropriately.

4. Data Retention

   We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including donation record keeping, Gift Aid compliance, and legal obligations.

   Certain financial records may need to be retained for several years to comply with regulatory or tax requirements.

5. Your Rights

   Under UK data protection laws, you may have the right to:

   1. Access the personal data we hold about you
   2. Request correction of inaccurate information
   3. Request deletion of your personal data where appropriate
   4. Restrict or object to certain processing
   5. Withdraw consent where processing is based on consent
   6. Lodge a complaint with the Information Commissioner's Office (ICO)

   To exercise these rights, please contact us at info@qnsalkhayr.org.

6. Cookies

   Our website uses cookies and similar technologies to improve functionality, understand website usage, and protect forms from spam or abuse.

   For more details, please read our Cookie Policy.

7. Security

   We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or alteration.

   However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

8. Contact Information

   Organisation: QNS Al-Khayr

   Email: info@qnsalkhayr.org

   Mobile: +44 7508 885651

   Address:
   24 Baynes Crescent
   Dagenham
   RM10 9AF
   United Kingdom

Privacy Policy generated with guidance from CookieYes.